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Krisp maximizes the productivity of call centers and BPOs with its AI-powered
Accent Conversion, Voice Translation, Noise Cancellation, Agent Assist and more.
Seamlessly integrates with all CCaaS and UCaaS platforms. The real-time Voice AI core stays at the center; Voice Governance adds intelligence and security across every call.
SPEECH ASSIST
· real-time, in every conversation
Accent Conversion
Voice Translation
Noise Cancellation
Agent Assist
Speech Analytics
Voice Security
Krisp sits between the agent’s headset and your CCaaS/UCaaS stack — processing every call in real time, with no telephony integration required.
Real-time Voice AI layer
Why call centers choose Krisp
New
New
Ensure maximum clarity by eliminating background noises, voices and echo from both inbound and outbound meetings and calls.
Works with any conferencing app Works with all call center platforms Works with any headphone and deviceKrisp ensures enhanced understanding, leading to better communication between non-native English speaking agents and customers by adjusting the agent's accent in real-time.
For BPOs and call centers with offshore operations Supports 17+ dialects with more coming soon Multiple male and female voice outputsKrisp AI Voice Translation provides affordable, instant and reliable AI-powered real-time voice translation for call centers.
Instantly joins the call Supports 80+ languages Doesn't require integration with CX and voice platforms
Support across the full call lifecycle with real-time answers, smart summaries, and coaching feedback.
Contextually relevant knowledge in real time On-device PII and PCI redaction Instant call summaries and follow-up itemsAutomatic post-call scoring on 100% of conversations - no sampling, no manual review.
Call Scoring on every call to your QA standards Performance Monitoring across the full call population Compliance Monitoring with violations flagged in transcript contextReal-time protection against the threats the voice channel now faces: AI clones, social engineering, and agent impersonation.
Deepfake Detection flags synthetic and cloned voices Fraud Detection with real-time social engineering alerts Agent Voice Verification confirms who is on the call
Zero connect time
Instant support for 80+ languages
No integration required with CX and voice platforms
No voice data visible to Krisp servers
GDPR compliant
SOC 2 Type II certified
Encryption in-transit and at-rest
PCI-DSS 4.0 certified
HIPAA compliant
“At Everise, we believe the future of CX lies in empowering people with the right technology. We are proud to partner with Krisp to further our shared vision of amplifying the human touch with real-time AI. Together, we're helping enterprises meaningfully elevate every customer experience. This is innovation with impact – and it's the future of CX.”
“Krisp creates wins for our customers, company, and team members. It enables higher-quality interactions, unlocks new opportunities for our agents, and drives real productivity gains. Arrivia benefits from delivering service that exceeds expectations while strengthening connections between our global team and the customers we serve. Our partnership with Krisp has truly elevated our ability to deliver exceptional value.”
“Krisp AI has demonstrated how technology and human expertise complement each other in the contact center. By removing background noise and reducing friction, Krisp allows our agents to focus fully on delivering the empathy, cultural understanding, and high‑quality service that set South Africa's BPO industry apart. It doesn't replace the human element—it empowers it, enabling deeper, more meaningful customer engagements.”
“Partnering with Krisp lets us give every customer the gift of effortless conversation. Krisp's real-time Noise Cancellation and Accent Conversion, paired with TTEC's CX delivery expertise, strip away background noise and communication challenges, so our associates can focus on what matters—delivering resolutions, with empathy and speed. Together, we're turning every interaction into a crystal-clear, borderless experience and unlocking a new level of CX for our clients around the globe.”
“Krisp has been a game-changer for The Office Gurus, transforming our Call Center operations. Its Noise Cancellation technology has eliminated noise complaints, significantly enhanced the customer experience, and driven exceptional CSAT scores. Krisp's strong commitment to security has further solidified our trust in the platform. With Krisp, our agents consistently sound "Guru Clear" to our valued customers, making it an integral part of our success story.”
“Our partnership with Krisp enhances our ability to respond with empathy to the customer. By leveraging AI tools to support voice-based interactions, Startek delivers a superior voice-based experience.”
Accent Conversion helped TTEC cut language-barrier mentions by 54% and lift NPS from 74 to 85 — proving that clearer voices create stronger customer trust.
Krisp joins forces with Everise to bring real-time Voice AI to global contact centers.
Learn how arrivia improved agent clarity and call efficiency with Krisp's AI Accent Conversion.
TTEC, one of the world's largest customer experience providers partnered with Krisp to improve clarity, confidence, and empathy across millions of global customer conversations.
For TTEC, voice is a pillar for trust. But as global and remote delivery scaled, accent-related misunderstandings and background noise began to disrupt conversational flow, adding friction for customers and cognitive load for agents.
By deploying Krisp's AI Noise Cancellation and Accent Conversion, TTEC improved clarity and comprehension in real time across both contact centers and work-from-home environments, without changing agent workflows or their authentic voices.
+11 NPS points
74 -> 85
54% reduction
in customer mentions of “language barrier”
26% increase
in sales conversions
+8 CSAT points and 5-point lift
in overall experience scores
70% cost savings
by expanding voice delivery to India
”Accent Conversion lets us focus on the right talent, the right skills, and the right place — not the right accent.”
Movate launched an India-based voice operation for a leading global retailer, needing to capture cost advantages without sacrificing CX. Krisp's Noise Cancellation and Accent Conversion enabled agents to sound clear and confident from day one.
Expanding to India introduced a predictable risk: accent friction driving repetition, longer calls, and lower CSAT. With no sandbox training environment, agents had to ramp directly in customer-facing interactions — traditional coaching was too slow and too manual to match the pace demanded.
87% CSAT parity
with legacy sites in 6 weeks
2.5× faster
time-to-proficiency for new agents
~50% lower cost-per-minute
vs. Costa Rica operations
~28% lower cost-per-minute
vs. Philippines operations
”Maintaining CSAT during our India operations expansion was non-negotiable. Krisp Accent Conversion gave us the clarity and confidence to scale without compromising customer experience.”
