Deepfake Detection
Inbound caller audio is analyzed in real time for deepfake audio detection. When a synthetic or cloned voice is detected, the agent receives an alert before any high-risk action is taken.
Fraud Detection
Monitors the live call transcript for behavioral and linguistic signals of social engineering. Agents are alerted in real time about voice fraud detection and when manipulation patterns are detected.
Agent Voice Verification
Continuously verifies the agent on each call matches their enrolled voice profile through voice authentication. Detects unauthorized substitution in remote and distributed operations.