AI Voice Translation
for Call Centers
Reach every customer in their preferred language, without bilingual hiring premiums, per-minute language line fees, or a quality trade-off.
Reach every customer in their preferred language, without bilingual hiring premiums, per-minute language line fees, or a quality trade-off.
Start speaking, we'll translate in real time.
Krisp acts as a smart layer between the agent's headset and any softphone, eliminating background noise, converting accents, translating speech, and transcribing calls with a single click.
Human interpretation is inconsistent, expensive and not scalable.
Krisp makes multilingual conversations effortless—affordable, always-on, and built for scale.
Voice Translation is designed for high-stakes conversations where accuracy matters.
A mistranslated medication, account number, claim detail, or compliance disclosure
can have real consequences.
Tested on high-stakes, domain-specific conversations that often challenge generic translation systems, then validated by professional linguists.
Accuracy QA scores across all benchmarked languages
Real-world conversations evaluated across 6 domains
BLEU scores for top-tier languages (human translations average ~60)
of multilingual calls completed end-to-end without interpreter
overall accuracy
patient safety incidents
languages deployed across one workforce
Lower cost, zero connect time
10x cheaper than interpreter services
60+ languages, no new hiring
From your existing workforce
Every call quality-scored
Full visibility, not a sample
Per-client billing, built in
Attribution and analytics
Synchronous translation
Speak freely with no language friction
One-tap Quick Phrases
Faster calls, consistent delivery
Auto-configured language
Zero manual setup at call start
Live bilingual transcript
Scroll back to verify names, numbers, dates
100% of calls scored
Accuracy QA across four dimensions, no sampling
Live call audit
Both sides of every translated conversation
Quick Phrases for disclosures
Consistent compliance delivery across languages
Self-improving accuracy
Accuracy QA flags vocabulary gaps automatically
Install Krisp once on the agent's device
Customer language is detected and configured automatically
Agent enables Voice Translation with one click
Bilingual conversation starts instantly: zero wait time, zero setup
Real-time speech translation flows naturally alongside the speech
Every call is scored, every issue is flagged, every term gap is surfaced
Translation is the foundation. What makes it operational is everything built around it.Translation Flow
Quality + Governance
Operations