BERKELEY, CALIF., December 28, 2023–Krisp, the world’s leading AI-powered Voice Productivity solution and Zoho Voice, a leading unified calling and messaging platform for customer-facing teams have announced a product integration today. This collaboration is aimed at enhancing Zoho Voice audio capabilities with Noise cancellation technology benefiting diverse users working in an office, contact center, or at home.

 

Krisp’s noise cancellation technology leverages advanced AI to eliminate background noise, ensuring that Zoho Voice users enjoy crystal-clear, uninterrupted conversations. This integration will be available for Zoho Voice users as an add-on for effective meetings and distraction-free calls.

 

Whether the agents are in a crowded office, coffee shop, or within the confines of their remote workspaces, this advanced noise cancellation and room echo elimination can seamlessly eliminate external disturbances, resulting in professional calls every time.

 

“Our integration with market leader Zoho Voice elevates the audio experience for their customers,” said Robert Schoenfield, Krisp EVP of Licensing and Partnerships. “They can comfortably communicate no matter their environment—especially important for customer-facing teams.”

 

About Zoho Voice

Zoho Voice is online telephony and contact center software that provides intuitive and insight-driven features designed for today’s hybrid workforce. It enables agents to work smarter, faster, and more collaboratively by leveraging seamless integrations with Zoho products CRM, Desk, Bigin, and ManageEngine ServiceDesk Plus to deliver optimal customer success.

 

Zoho Voice uses Zoho’s own cloud PBX (Private Branch Exchange) system at the backend to facilitate users to make and receive local and international calls in the number of their choice.

 

About Krisp

Founded in 2017, Krisp pioneered the world’s first AI-powered Voice Productivity software. Krisp’s Voice AI technology enhances digital voice communication through audio cleansing, noise cancelation, accent localization, and call transcription and summarization. Offering full privacy, Krisp works on-device, across all audio hardware configurations and applications that support digital voice communication. Today, Krisp processes over 75 billion minutes of voice conversations every month, eliminating background noise, echoes, and voices in real-time, helping businesses harness the power of voice to unlock higher productivity and deliver better business outcomes.

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