Senior Application Engineer

Armenia
Hybrid

As a Senior Application Engineer at Krisp, you will serve as a trusted technical partner for our customers, enabling them to successfully integrate, optimize, and scale Krisp SDK solutions across various platforms. You will act as both a solution builder and a customer advocate—helping enterprises adopt Krisp technologies with confidence, ensuring successful integrations, and bringing valuable insights back to our product teams.

This role blends hands-on technical problem-solving with customer-facing communication, making you a key driver of customer success and product adoption.

What you'll do
  • Lead technical engagements with customers, serving as the primary technical authority during integrations of Krisp SDK (Noise Cancellation, VAD, Turn-Taking, Accent Localization, and other Voice AI technologies).
  • Partner with Sales and Customer Success to deeply understand customer challenges, deliver impactful demos, and support seamless onboarding and long-term adoption.
  • Respond promptly to customer inquiries via email, Slack, and scheduled calls, demonstrating urgency and ownership in solving real customer problems.
  • Conduct technical demos and enablement sessions for customers.
  • Produce high-quality technical content — documentation, sample code, FAQs, wikis, and best-practice guides — to empower customers and internal teams.
  • Build and deliver tailored solutions, tooling, and reference implementations in C/C++, Python, and Node.js to accelerate adoption and solve complex integration challenges.
  • Collaborate closely with Krisp’s Research and Engineering to gather structured customer feedback that informs the roadmap and enhances the quality of the SDK.
  • Participate in product testing to ensure innovation and reliability meet customer expectations.
  • Track, report, and communicate project progress internally and externally, ensuring stakeholders are aligned and deadlines are consistently met.

What we are looking for
  • Technical background:
    • Software development experience in one or more of Python/C++/NodeJS is a must
    • Familiarity with audio stream processing, real-time communications, or CCaaS/CX industry is a strong plus
  • Experience: 3+ years as a Solutions Engineer, Application Engineer, Customer Success Engineer, or Technical Consultant in a SaaS, CX, or CCaaS company.
  • Extreme ownership & accountability: Thrive in a fast-moving, startup environment, operate with urgency, and own outcomes end-to-end.
  • Customer-obsessed mindset: Positive, solution-oriented, with the ability to ask the right questions to uncover real needs.
  • Strong communication skills: Outstanding written and verbal English proficiency; ability to explain complex technical topics to diverse audiences.
  • Work style:
    • Office-first environment — you’ll collaborate closely with Research and Engineering teammates working from the office.
    • Hands-on, proactive, and comfortable switching between coding, customer-facing discussions, and strategic problem-solving.

How to apply

All interested candidates are encouraged to apply through this form.
We highly appreciate all applications, however, only shortlisted candidates will be contacted for the next stages.

Krisp is an Equal Opportunity Employer:

All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.