Boost call center

productivity with
Voice AI

Krisp maximizes the productivity of call centers and BPOs with its AI-powered
Accent Conversion, Voice Translation, Noise Cancellation, Agent Assist and more.

Krisp customers intro image
Organizations worldwide trust us
Everise logo
Startek logo
iEnergizer logo
Transparent BPO
FirstSoruce logo
FirstSoruce logo
TTEC logo
Ovice logo
Ovice logo
Officegurus logo
Concentrix logo
Concentrix logo
Km2 logo
Beliveo logo
eClerx Logo
Foundever logo
Gartner logo
Huntswood logo
IBEX logo
IDFC logo
Intercontinental logo
Manulife logo
Nutun logo
Intouch logo
Everise logo
Startek logo
iEnergizer logo
Transparent BPO
FirstSoruce logo
FirstSoruce logo
TTEC logo
Ovice logo
Ovice logo
Officegurus logo
Concentrix logo
Concentrix logo
Km2 logo
Beliveo logo
eClerx Logo
Foundever logo
Gartner logo
Huntswood logo
IBEX logo
IDFC logo
Intercontinental logo
Manulife logo
Nutun logo
Intouch logo
iEnergizer logo

Real-time voice

AI
platform
for call centers

Seamlessly integrates with all
CCaaS and UCaaS platforms

Krisp Voice AI Platform

Admin Portal, Deployment, Real-time Monitoring, Usage Analytics

Speech Assist

Speech Assist

Accent Conversion
Voice Translation
Noise Cancellation
Agent Assist

Agent Assist

Call Summary
Compliance Macros
Knowledge Chat
Speech Analytics

Speech Analytics

Call Scoring
Sentiment Scoring
Compliance Scoring

Works seamlessly with
all softphone platforms

Smart layer between agent’s headset and any softphone

Why call centers
choose Krisp?

Elevated CX and loyalty

Clear, AI-powered conversations that remove barriers and build lasting customer loyalty.

Elevated CX and loyalty

Easy record keeping and quality control

Full visibility into calls regardless of the communication platform used. Krisp automatically scores all calls and provides real-time insights to drive continuous improvement.

Easy record keeping and quality control

Improved agent retention and happiness

Reduce churn and enhance agent wellbeing by alleviating stress, minimizing cognitive load, and removing communication barriers from every call.

Improved agent retention and happiness

Global scale and staffing without language barriers

Remove accent and language constraints to expand talent pools, enter new geographies, and serve global customers with ease.

Global scale and staffing without language barriers

Great customer
experience starts
with clear
communication

99%

Increase in NPS

25%

Increase in FCR

25%

in Agent ESAT

30%

reduction in cost

Krisp solutions for
call centers

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      AI Noise Cancellation

      Ensure maximum clarity by eliminating background noises, voices and echo from both inbound and outbound meetings and calls.

      Works with any conferencing app
      Works with all call center platforms
      Works with any headphone and device
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        AI Accent Conversion

        Krisp ensures enhanced understanding, leading to better communication between non-native English speaking agents and customers by adjusting the agent's accent in real-time.

        For BPOs and call centers with offshore operations
        Supports 17+ dialects with more coming soon
        Multiple male and female voice outputs
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          AI Voice Translation

          Krisp AI Voice Translation provides affordable, instant and reliable AI-powered real-time voice translation for call centers.

          Instantly joins the call
          Supports 80+ languages
          Doesn’t require integration with CX and voice platforms
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          Agent Assist

          Support across the full call lifecycle with real-time answers, smart summaries, and coaching feedback.

          Contextually relevant knowledge in real time
          On-device PII and PCI redaction
          Instant call summaries and follow-up items

          Built with powerful,
          enterprise-grade
          security in mind

          Built with powerful,<br> enterprise-grade <br>security in mind

          Governance

          Zero connect time
          Instant support for 80+ languages
          No integration required with CX and voice platforms

          Privacy & Security

          No voice data visible to Krisp servers
          GDPR compliant
          SOC 2 Type II certified
          Encryption in-transit and at-rest
          PCI-DSS 4.0
          HIPAA compliant
          Built with powerful,<br> enterprise-grade <br>security in mind

          Hear it from our customers

          Sudhir Agarwal
          Sudhir Agarwal Founder and CEO at Everise

          “At Everise, we believe the future of CX lies in empowering people with the right technology. We are proud to partner with Krisp to further our shared vision of amplifying the human touch with real-time AI. Together, we’re helping enterprises meaningfully elevate every customer experience. This is innovation with impact – and it’s the future of CX.”

          Travis Markel
          Travis Markel Chief Operating Officer at arrivia

          “Krisp creates wins for our customers, company, and team members. It enables higher-quality interactions, unlocks new opportunities for our agents, and drives real productivity gains. Arrivia benefits from delivering service that exceeds expectations while strengthening connections between our global team and the customers we serve. Our partnership with Krisp has truly elevated our ability to deliver exceptional value.”

          David Hood
          David Hood COO at iContact

          “Krisp AI has demonstrated how technology and human expertise complement each other in the contact center. By removing background noise and reducing friction, Krisp allows our agents to focus fully on delivering the empathy, cultural understanding, and high‑quality service that set South Africa’s BPO industry apart. It doesn’t replace the human element—it empowers it, enabling deeper, more meaningful customer engagements.”

          James Bednar
          James Bednar VP, Product Management at TTEC

          “Partnering with Krisp lets us give every customer the gift of effortless conversation. Krisp’s real-time Noise Cancellation and Accent Conversion, paired with TTEC’s CX delivery expertise, strip away background noise and communication challenges, so our associates can focus on what matters—delivering resolutions, with empathy and speed. Together, we’re turning every interaction into a crystal-clear, borderless experience and unlocking a new level of CX for our clients around the globe.”

          Jordan Gluck
          Jordan Gluck Vice President at The Office Gurus

          “Krisp has been a game-changer for The Office Gurus, transforming our Call Center operations. Its Noise Cancellation technology has eliminated noise complaints, significantly enhanced the customer experience, and driven exceptional CSAT scores. Krisp's strong commitment to security has further solidified our trust in the platform. With Krisp, our agents consistently sound "Guru Clear" to our valued customers, making it an integral part of our success story.”

          Abhinandan Jain
          Abhinandan Jain Chief digital officer at Startek

          “Our partnership with Krisp enhances our ability to respond with empathy to the customer. By leveraging AI tools to support voice-based interactions, Startek delivers a superior voice-based experience.”

          Featured content

          Krisp x Everise: <br> strategic partnership

          Krisp x Everise:
          strategic partnership

          Krisp joins forces with Everise to bring real-time Voice AI to global contact centers.

          Introducing Accent <br> Conversion v3.7

          Introducing Accent
          Conversion v3.7

          Accent Conversion v3.7 delivers breakthrough naturalness, accuracy and unmatched voice clarity.

          Arrivia levels up the CX <br> game with Krisp

          Arrivia levels up the CX
          game with Krisp

          Learn how arrivia improved agent clarity and call efficiency with Krisp’s AI Accent Conversion.

          Start improving the agent and
          customer experience today.

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