Solutions Engineer

Remote

As a Solutions Engineer at Krisp, you will lead our engagements with our strategic application and device developers, encompassing technical integration expertise and business development acumen.

You’ll be responsible for delivering technical wins at embedded customer accounts. You’ll lead the technical pre-sales relationship, propose technical architectures, demonstrate the technology, anticipate concerns, and offer creative solutions. You’ll build customer trust in Krisp solutions.

As a Solutions Engineer, you should be comfortable engaging a CEO or sketching out a call flow on a whiteboard with customer software engineers.

What you'll do

Help customers achieve success by leading the technical engagement, recommending best-practice solutions, and guiding them on how to use Krisp’s SDKs
Own the technical sales process from qualification to technical win by performing excellent discovery and helping demonstrate the best way to use Krisp technologies to achieve their goals
Take the initiative to identify and solve problems – both for the customer and within the organization as we grow
Build highly interactive and engaging customer demonstrations while forming strong customer relationships.
Represent Krisp at industry events

What we are looking for

8+ years engineering experience supporting complex, technical products and 5+ years customer facing experience, specifically with technical integrations
BS/BA degree required
Previous software development experience in one or more of the following areas:
- Voice APIs and Voice AI infrastructure and applications
- Client development (Win, Mac, Linux, iOS, Android)
- Web development (JavaScript, HTML/CSS, frontend frameworks)
Excellent communicator and presenter able to gain audience confidence
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Hands-on, high-energy, passionate, and creative problem solver with know-how to get things done and ability to lead others to success
Demonstrated success at serving multiple developers with complex solutions
Strong empathy for customers and passion for revenue and growth
Experience working with cross functional teams and in a matrix environment to achieve company objectives.

How to apply

All interested candidates are encouraged to apply through this form.
We highly appreciate all applications, however, only shortlisted candidates will be contacted for the next stages.

Krisp is an Equal Opportunity Employer:

All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.

Apply now