As a Senior Application Engineer at Krisp, you will serve as a trusted technical partner for our customers, enabling them to successfully integrate, optimize, and scale Krisp SDK solutions across various platforms. You will act as both a solution builder and a customer advocate—helping enterprises adopt Krisp technologies with confidence, ensuring successful integrations, and bringing valuable insights back to our product teams.

This role blends hands-on technical problem-solving with customer-facing communication, making you a key driver of customer success and product adoption.

• Lead technical engagements with customers, serving as the primary technical authority during integrations of Krisp SDK (Noise Cancellation, VAD, Turn-Taking, Accent Localization, and other Voice AI technologies).
• Partner with Sales and Customer Success to deeply understand customer challenges, deliver impactful demos, and support seamless onboarding and long-term adoption.
• Respond promptly to customer inquiries via email, Slack, and scheduled calls, demonstrating urgency and ownership in solving real customer problems.
• Conduct technical demos and enablement sessions for customers.
• Produce high-quality technical content — documentation, sample code, FAQs, wikis, and best-practice guides — to empower customers and internal teams.
• Build and deliver tailored solutions, tooling, and reference implementations in C/C++, Python, and Node.js to accelerate adoption and solve complex integration challenges.
• Collaborate closely with Krisp’s Research and Engineering to gather structured customer feedback that informs the roadmap and enhances the quality of the SDK.
• Participate in product testing to ensure innovation and reliability meet customer expectations.
• Track, report, and communicate project progress internally and externally, ensuring stakeholders are aligned and deadlines are consistently met.

• Technical background:
  • Software development experience in one or more of Python/C++/NodeJS is a must
  • Familiarity with audio stream processing, real-time communications, or CCaaS/CX industry is a strong plus
• Experience: 3+ years as a Solutions Engineer, Application Engineer, Customer Success Engineer, or Technical Consultant in a SaaS, CX, or CCaaS company.
• Extreme ownership & accountability: Thrive in a fast-moving, startup environment, operate with urgency, and own outcomes end-to-end.
• Customer-obsessed mindset: Positive, solution-oriented, with the ability to ask the right questions to uncover real needs.
• Strong communication skills: Outstanding written and verbal English proficiency; ability to explain complex technical topics to diverse audiences.
• Work style:
  • Office-first environment — you’ll collaborate closely with Research and Engineering teammates working from the office.
  • Hands-on, proactive, and comfortable switching between coding, customer-facing discussions, and strategic problem-solving.

All interested candidates are encouraged to apply through this form.
We highly appreciate all applications, however, only shortlisted candidates will be contacted for the next stages.