This Lead Data Analyst role focuses on driving behavioral and product analytics to empower data-driven decisions across the organization. As a balanced position (40% leadership, 60% individual contributor), you’ll mentor a team of analysts while actively delivering actionable insights to product teams, both proactively and in response to requests. You’ll work closely with cross-functional teams to bridge data gaps, refine analytics strategies, and ensure alignment with business goals. Advanced expertise in SQL, Tableau, and modern data warehouses, along with a strong understanding of SaaS business metrics, is essential for success.

• Take ownership of end-to-end behavioral and product analytics solutions, from requirement gathering to delivery, ensuring insights are closely aligned with business and product needs.
• Drive a deep understanding of product performance and user behavior through innovative analytics approaches.
• Design and develop detailed reports and dashboards that enable data-driven decision-making across the organization, with a focus on actionable insights for product and business teams.
• Actively contribute to making the insights function work effectively by both:
  • Providing proactive insights from data to product teams to influence decision-making.
  • Responding to requests from product teams, delivering timely and actionable data insights.
• Collaborate weekly with stakeholders and cross-functional teams to provide behavioral and product insights that support critical business decisions.
• Act as the primary analytical resource for understanding user behavior, product engagement, and business performance for various departments.
• Work closely with Engineering, Product, and other teams to identify data gaps and define actionable analytics strategies.
• Translate vague business requirements into detailed, actionable tasks for both yourself and the team.
• Mentor and guide a team of data analysts, fostering a collaborative environment focused on growth and continuous learning.
• Ensure the team remains aligned with upcoming feature releases, business objectives, and organizational priorities.
• Conduct regular one-on-one meetings, performance reviews, and provide constructive feedback to help team members achieve their goals.
• Share knowledge and best practices to enhance behavioral and product analytics capabilities, raising awareness of potential pitfalls and driving innovation.

Role Emphasis:

• 40% Leadership: Coaching and mentoring analysts, aligning team priorities with organizational goals, and driving a collaborative team culture.
• 60% Individual Contributor (IC): Hands-on work in product and behavioral analytics, designing reports, dashboards, and solving complex business challenges with data-driven solutions.

• A bachelor’s degree in Computer Science, Data Analytics, Data Science, Statistics, or a related field.
• 5+ years of experience in data analytics, including at least 1 year in a leadership or mentorship role, preferably in a startup environment.
• Advanced proficiency in SQL and Tableau (or similar BI tools); Python is a plus.
• Strong experience in behavioral and product analytics, with an ability to identify trends and opportunities in user behavior and product engagement.
• Familiarity with SaaS business metrics.
• Working knowledge of DBT for data transformation and analytics engineering.
• Hands-on experience with modern data warehouses, such as AWS Redshift.
• Self-driven, motivated, proactive, and adaptable to fast-changing priorities and environments.
• Proven ability to think strategically and solve business problems through data.
• Strong organizational and documentation skills, with exceptional attention to detail.
• Expertise in advanced analytical techniques and statistical methods.
• Excellent communication and presentation skills, with fluency in English.