Auto-integration with all Softphone platforms
Krisp acts as a “smart” layer between agent’s headset and any softphone to eliminate all background noise, convert accent, speech-translate and transcribe calls with a single click.
Krisp AI Agent Copilot transcribes the call in real time and generates an AI call summary after the call, allowing the agents to focus on the customer.
AI Agent Copilot provides several practical benefits:
Krisp acts as a “smart” layer between agent’s headset and any softphone to eliminate all background noise, convert accent, speech-translate and transcribe calls with a single click.
Krisp’s proprietary AI technology allows generating real-time transcripts of the call on-device even on low-end machines. This unique technology allows building an amazing Note-Taking experience without sending customer call recordings to servers.
1. Install Krisp desktop app on agents’ devices
2. Turn on “AI Agent Copilot from Krisp’s web admin dashboard
Once set up, agents will see real-time transcripts during calls and automatic call summary after the call ends.
Krisp app supports all CX and voice platforms out of the box. No specific integration is needed to support your company’s voice stack. This is possible since Krisp desktop application integrates directly with the Operating System.