VIVA powers voice AI agents with real-time voice isolation and background noise cancellation, delivering unmatched clarity and reliability at scale
BERKELEY, CA, July 16, 2025 — Krisp, the leader in real-time Voice AI technology, today announced the launch of VIVA, its voice isolation AI model and software development kit (SDK) built for Voice AI agents, while achieving 1 billion minutes of monthly Voice AI processing across global deployments. The milestone reinforces Krisp’s position in the industry as a leader in real-time voice isolation and noise cancellation, powering the most advanced voice AI products in the market. It also reflects a growing demand for real-time, low-latency voice infrastructure as voice becomes the dominant mode of human-AI interaction.
VIVA delivers server-side voice isolation by seamlessly integrating into an application’s audio path. It empowers voice AI agents by improving turn-taking, enhancing voice activity detection, and preventing false interruptions, leading to more natural and effective conversations.
Already integrated into Daily, Vodex.ai, Vapi, Ultravox.ai (formerly Fixie.ai), LiveKit, and the world’s largest AI labs, VIVA is driving measurable impact:
- Improving turn-taking accuracy by 3.5x
- Enabling smoother interactions by resulting in 50% fewer dropped calls
- Delivering a strong customer experience with 30% higher customer satisfaction scores (CSAT)
“When our development team demonstrated Krisp’s capabilities, we were blown away. Seeing our bot continue uninterrupted, even amidst loud office noise, was a game-changer for us,” said Kumar Saurav, CTO of Vodex. “It felt like a whole new level of innovation.”
“Reaching this volume of processed audio is a reflection of how broadly integrated Krisp’s Voice AI technology has become,” said Davit Baghdasaryan, CEO and Co-Founder of Krisp. “As voice agents take center stage, clarity is non-negotiable. VIVA delivers the voice isolation backbone these systems need to operate reliably and conversationally in the real world.”
Built for high-throughput, low-latency environments, VIVA processes billions of audio requests each month, enabling developers to build more responsive and natural AI agents, from customer support to virtual companions.
To learn more about VIVA, visit https://krisp.ai/developers/#technologies