Krisp | About Us

What is Krisp?

Krisp’s Voice AI products improve digital voice communication through audio cleansing, noise cancelation, Accent Conversion, call transcription, summarization and more. Krisp works across all audio hardware configurations and applications that support digital voice communication. Today, Krisp has transcribed over 50 million calls and processes over 75 billion minutes of voice conversations every month. We are a globally dispersed, deep tech, product-focused, customer-centric company.

Focus on growth

Krisp is all about growth. Individually, as a team, and as a company, we strive to grow rapidly.
We constantly work to get better at what we do. We relentlessly find new ways to make our work more effective. Krisp’s growth is not possible without our individual growth.
Every day we solve problems that we have never seen in the past. We solve these problems by working hard, constantly learning, adapting, and in the end - always get things done despite obstacles along our path.

Be transparent and fair

We believe that full information and decision transparency aligns everyone around our mission.
We make sure that every decision made at Krisp is fair and respectful to our team members, customers, investors, and the broader communities we serve.
We want all Krispions to feel comfortable engaging in open and honest conversations with each other, and to share information that is accurate, relevant, clear and concise through any means of communication.

Ship fast and iterate

We don't believe in perfect plans. We believe in fast iterations.
We continuously optimize our processes to stay agile and keep our fast pace.
When dealing with any problem, we design the smallest and valuable increment, ship it, receive feedback, measure impact and repeat.
We understand that fast ships can sometimes compromise quality. Still, we trust the judgment of our team members to mitigate the risks in a fast-paced and dynamic environment.

Keep it simple

At Krisp, we constantly deal with highly difficult problems. While dealing with such problems, we constantly strive to build simple systems that solve them.
Simple systems are the key to our company’s success as they allow us to move fast and stay agile. In contrast, complex systems are our enemies as they slow us down.
We understand that building simple systems is hard. It requires us to understand every bolt and nut of the problem space and be highly innovative.

Collaborate and lead

At Krisp, decisions are made based on collaboration and heated debates. The best arguments always win, no matter who is in the room. People are always respected, and ideas are always challenged and picked apart.
Teamwork drives success in our culture. The highest growth is achieved when multiple teams and individuals work together, leveraging and complementing each other's strengths and expertise.
We also recognize that excessive collaboration can result in slow decisions and mediocre solutions. Ultimately it’s the Direct Responsible Individual (DRI) who is responsible for owning a task, facilitating collaboration and in the end making a decision and moving forward.

Our Customers

More than 2,000 businesses use Krisp for clearer, more effective online meetings.

Founding story

When Davit used to work at Twilio, he constantly experienced background noise during meetings. He wondered whether machine learning could solve this problem.

He mentioned this idea to Arto, a long-time friend, who happened to be looking for an interesting scientific problem to solve. Arto invited Stepan Sargsyan, Krisp’s Chief Scientist, to join the research team—and they began their journey.

Between the two, they had a background in physics, a Ph.D. in math, and several scientific publications, but no experience in machine learning or digital signal processing (the process of analyzing and modifying a signal to optimize or improve its efficiency or performance).

The team began digging into machine learning and after 6 months of hard work, developed the first prototype of their noise-cancellation technology. Although it was far from being perfect, it was a completely new direction in noise cancellation with enormous potential.

When Arto got back to Davit with the first iteration of the noise-cancellation technology, he was impressed and intrigued.

Davit left Twilio in 2017 and together with Arto they founded Krisp (formerly named 2Hz) with the goal of creating AI-powered, revolutionary voice technologies that will enable people to be more effective communicators.