Discover the essential role of advanced headsets in enhancing call center productivity, ensuring both agents and customers enjoy clear, uninterrupted communication.
Learn how choosing the right headset, equipped with noise reduction and clear microphones, is necessary for minimizing distractions in a bustling call center environment.
Explore our handpicked list of the best call center headsets for 2024, designed to meet the needs of both in-office and online call center operations for optimal performance and satisfaction.
Headset Model
Price Range (USD)
Durability
Reliability
Jabra Engage 50
$229 – $349
High
High
Logitech H340
$29 – $49
Moderate
Moderate
Poly Blackwire 5220
$89 – $129
High
High
Jabra Evolve 40
$79 – $119
Moderate
Moderate
Logitech H390
$39 – $59
Low
Moderate
Logitech H530
$49 – $79
Moderate
Moderate
Jabra Evolve 20
$59 – $89
Moderate
Moderate
Logitech H570e
$69 – $99
Moderate
Moderate
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Want to push the boundaries of clarity? Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.
Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.
There’s no single “best” headset as it depends on your specific needs and budget. Consider factors like noise levels, call volume, comfort preferences, and desired features. This guide provides a good starting point for different preferences.
What are the new headphones in 2023 and 2024?
Several new call center headsets have been released this year, including the Jabra Evolve2 85 and Plantronics Voyager Focus UC. However, many established models like the Jabra Engage 50 remain top contenders.
Which type of headphone is best for calling?
For call centers, over-ear headphones are generally preferred for better noise isolation and microphone placement. However, comfortable on-ear options can also work well in quieter environments.
❌ Cons: Higher price tag compared to other options.
Want to push the boundaries of clarity?
Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.
Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.
Check the Microphone Quality of Jabra Engage 50 with and without Krisp.
Without Krisp Magic
With Krisp Magic ?
Logitech H340: Budget-Friendly Pick for Quiet Settings
PRICE: $19.9 – $29.9 —- Krisp Score: 4.5/10
Price:
Budget-Conscious $
Durability:
Solid ★★★
Microphone Quality:
Decent ★★★
Noise Cancellation:
None
Comfort:
Lightweight & Snug ★★★
The affordable Logitech H340 headset features a decent microphone that works well in quiet settings. Its lightweight design makes it comfortable for short calls. However, it lacks noise cancellation and might struggle in noisy environments.
✅ Pros: Budget-friendly, simple design, comfortable for short calls.
❌ Cons: No noise cancellation, not ideal for loud environments.
Want to push the boundaries of clarity?
Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.
Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.
Check the Microphone Quality of Logitech H340 with and without Krisp.
Without Krisp Magic
With Krisp Magic ?
Poly Blackwire 5220: Value for Your Money
PRICE: Starts at $110 — Krisp Score: 7.0/10
Price:
Mid-Range $$
Durability:
Reliable ★★★
Microphone Quality:
Clear & Crisp ★★★
Noise Cancellation:
Muffles Background Chatter a little
Comfort:
Balanced Fit & Soft Padding ★★★
This mid-range headset offers a clear microphone and passive noise reduction for blocking out moderate background noise. The adjustable fit and soft padding provide a balanced level of comfort.
Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.
Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.
Check the Microphone Quality ofPoly Blackwire 5220 with and without Krisp.
Without Krisp Magic
With Krisp Magic ?
Logitech H530: Clear Communication Champion
PRICE: Starts at $110 — Krisp Score: 7.0/10
Price:
Mid-Range $$
Durability:
Sturdy Build ★★★★
Microphone Quality:
Great Clarity ★★★★
Noise Cancellation:
Adaptive
Comfort:
Customizable Comfort ★★★★
The Logitech H530 offers superior microphone clarity and advanced noise cancellation, making it ideal for both quiet and moderately noisy environments. Its customizable ear pads and headband ensure a snug, comfortable fit for prolonged use.
Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.
Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.
Check the Microphone Quality ofLogitech H530 with and without Krisp.
Designed for daily use, the Logitech H570e features high-definition audio and intelligent noise cancellation. Its design is focused on providing optimal comfort for extended periods, making it a great choice for busy professionals.
❌ Cons: Small paddings, not suitable for everyone.
Want to push the boundaries of clarity for Logitech H570e?
Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.
Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.
Check the Microphone Quality ofLogitech H570e with and without Krisp.
The Logitech H390 is a practical, affordable option for users who need a reliable headset for everyday calls. Offering basic noise cancellation and a light, comfortable fit, it’s well-suited for users on a budget.
✅ Pros: Affordable, reliable performance, comfortable for daily use.
❌Cons: No advanced features/Basic features
Want to push the boundaries of clarity for Logitech H390?
Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.
Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.
Check the Microphone Quality ofLogitech H390 with and without Krisp.
Tailored for professionals, the Jabra Evolve 40 delivers good sound quality and passive noise cancellation. Its robust construction paired with ultimate wearing comfort makes it ideal for long workdays.
✅ Pros: High sound quality, good noise cancellation, comfortable for extended use.
❌ Cons: Price point for mid-range
Want to push the boundaries of clarity for Jabra Evolve 40?
Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.
Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.
Check the Microphone Quality ofJabra Evolve2 40 with and without Krisp.
Without Krisp Magic
With Krisp Magic ?
So what can we conclude from this?
Picking the right headset for work is super important. It helps you feel comfy during long calls and makes sure you can hear everything. Whether you like the fancy Jabra Engage 50, the affordable Logitech H340, or the balanced Poly Blackwire 5220, there’s a headset for everyone.
But guess what? Using Krisp can make any headset even better. Krisp is awesome because it gets rid of background noises and echoes. This means you can hear and be heard much better on calls. It’s like having a magic button that makes all the annoying sounds disappear.
So, when you’re choosing your next headset, think about what’s most important to you. Do you want top-notch sound, super comfort, or something easy on your wallet? No matter your choice, adding Krisp can help cut out those distracting noises, making your calls smoother and clearer.
