• Discover the essential role of advanced headsets in enhancing call center productivity, ensuring both agents and customers enjoy clear, uninterrupted communication.
  • Learn how choosing the right headset, equipped with noise reduction and clear microphones, is necessary for minimizing distractions in a bustling call center environment.
  • Explore our handpicked list of the best call center headsets for 2024, designed to meet the needs of both in-office and online call center operations for optimal performance and satisfaction.
Headset Model Price Range (USD) Durability Reliability
Jabra Engage 50 $229 – $349 High High
Logitech H340 $29 – $49 Moderate Moderate
Poly Blackwire 5220 $89 – $129 High High
Jabra Evolve 40 $79 – $119 Moderate Moderate
Logitech H390 $39 – $59 Low Moderate
Logitech H530 $49 – $79 Moderate Moderate
Jabra Evolve 20 $59 – $89 Moderate Moderate
Logitech H570e $69 – $99 Moderate Moderate

 

Elevate Your Calls with Krisp

Want to push the boundaries of clarity? Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.

Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.

 

FAQ: Choosing the Right Call Center Headset

Which headset is best for call centers?
There’s no single “best” headset as it depends on your specific needs and budget. Consider factors like noise levels, call volume, comfort preferences, and desired features. This guide provides a good starting point for different preferences.
What are the new headphones in 2023 and 2024?
Several new call center headsets have been released this year, including the Jabra Evolve2 85 and Plantronics Voyager Focus UC. However, many established models like the Jabra Engage 50 remain top contenders.
Which type of headphone is best for calling?
For call centers, over-ear headphones are generally preferred for better noise isolation and microphone placement. However, comfortable on-ear options can also work well in quieter environments.

Jabra Engage 50: Premium Choice for Demanding Environments

PRICE: $229 – $349 — Krisp Score: 8.5/10

Price:

High-End $$$

Durability:

Built to Last

Microphone Quality:

Crystal Clear

Noise Cancellation:

Top-Notch Silence

Comfort:

Plush Comfort Cloud ☁️

 

This top-of-the-line headset boasts outstanding noise cancellation and a crystal-clear microphone, making it ideal for even the loudest call centers. Plush memory foam earcups ensure comfort during long shifts.

✅ Pros : Exceptional sound quality, comfortable design, perfect for high-noise environments.

❌ Cons: Higher price tag compared to other options.

 

Want to push the boundaries of clarity?

Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.

Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.

Check the Microphone Quality of Jabra Engage 50 with and without Krisp.

Without Krisp Magic

With Krisp Magic 💫

 

Logitech H340: Budget-Friendly Pick for Quiet Settings

PRICE: $19.9 – $29.9 —- Krisp Score: 4.5/10

Price:

Budget-Conscious $

Durability:

Solid ★★★

Microphone Quality:

Decent ★★★

Noise Cancellation:

None

Comfort:

Lightweight & Snug ★★★

 

This affordable option features a decent microphone that works well in quiet settings. Its lightweight design makes it comfortable for short calls. However, it lacks noise cancellation and might struggle in noisy environments.

 

✅ Pros: Budget-friendly, simple design, comfortable for short calls.

❌ Cons: No noise cancellation, not ideal for loud environments.

 

Want to push the boundaries of clarity?

Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.

Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.

Check the Microphone Quality of Logitech H340 with and without Krisp.

Without Krisp Magic

With Krisp Magic 💫

 

Poly Blackwire 5220: Value for Your Money

PRICE: Starts at $110 — Krisp Score: 7.0/10

Price:

Mid-Range $$

Durability:

Reliable ★★★

Microphone Quality:

Clear & Crisp ★★★

Noise Cancellation:

Muffles Background Chatter a little

Comfort:

Balanced Fit & Soft Padding ★★★

 

This mid-range headset offers a clear microphone and passive noise reduction for blocking out moderate background noise. The adjustable fit and soft padding provide a balanced level of comfort.

 

✅ Pros: Good value, clear sound, passive noise reduction, comfortable design.

❌ Cons: Not as feature-rich as premium options.

Want to push the boundaries of clarity?

Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.

Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.

Check the Microphone Quality of Poly Blackwire 5220 with and without Krisp.

Without Krisp Magic

With Krisp Magic 💫

 

Logitech H530: Clear Communication Champion

PRICE: Starts at $110 — Krisp Score: 7.0/10

Price:

Mid-Range $$

Durability:

Sturdy Build ★★★★

Microphone Quality:

Great Clarity ★★★★

Noise Cancellation:

Adaptive

Comfort:

Customizable Comfort ★★★★

 

The Logitech H530 offers superior microphone clarity and advanced noise cancellation, making it ideal for both quiet and moderately noisy environments. Its customizable ear pads and headband ensure a snug, comfortable fit for prolonged use.

 

✅ Pros: Excellent audio quality, adjustable comfort, effective noise cancellation.

❌ Cons: Mid-tier price point

 

Want to push the boundaries of clarity?

Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.

Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.

Check the Microphone Quality of Logitech H530 with and without Krisp.

Without Krisp Magic

With Krisp Magic 💫

Logitech H570e: Robust for Everyday Use

PRICE: Starts at $50 — Krisp Score: 6.5/10

Price:

Mid-Range $$

Durability:

High Durability ★★★★

Microphone Quality:

High Definition Audio ★★★★

Noise Cancellation:

Intelligent Mute

Comfort:

Optimized for Long Wearing with small padding ★★★

 

Designed for daily use, the Logitech H570e features high-definition audio and intelligent noise cancellation. Its design is focused on providing optimal comfort for extended periods, making it a great choice for busy professionals.

 

✅ Pros: Crystal-clear audio, long-wear comfort, noise cancellation.

❌ Cons: Small paddings, not suitable for everyone.

 

Want to push the boundaries of clarity for Logitech H570e?

Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.

Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.

Check the Microphone Quality of Logitech H570e with and without Krisp.

Without Krisp Magic

With Krisp Magic 💫

Logitech H390: Practical and Affordable

PRICE: Starts at $40 — Krisp Score: 5.5/10

Price:

Budget $$

Durability:

Solid and Reliable ★★★

Microphone Quality:

Good for Everyday Calls ★★★

Noise Cancellation:

Basic but Effective

Comfort:

Light and Comfortable ★★★


The Logitech H390 is a practical, affordable option for users who need a reliable headset for everyday calls. Offering basic noise cancellation and a light, comfortable fit, it’s well-suited for users on a budget.

 

✅ Pros: Affordable, reliable performance, comfortable for daily use.

❌Cons: No advanced features/Basic features

Want to push the boundaries of clarity for Logitech H390?

Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.

Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.

Check the Microphone Quality of Logitech H390 with and without Krisp.

Without Krisp Magic

With Krisp Magic 💫

 

Jabra Evolve 40: The Professional’s Choice

PRICE: Starts at $99 — Krisp Score: 8.5/10

 

Price:

Mid-Range $$

Durability:

Robust Construction ★★★★

Microphone Quality:

Professional Grade Clarity ★★★★

Noise Cancellation:

Good Passive Noise Cancellation

Comfort:

Ultimate Wearing Comfort ★★★★

 

Tailored for professionals, the Jabra Evolve 40 delivers good sound quality and passive noise cancellation. Its robust construction paired with ultimate wearing comfort makes it ideal for long workdays.

 

✅  Pros: High sound quality, good noise cancellation, comfortable for extended use.

❌ Cons: Price point for mid-range

 

Want to push the boundaries of clarity for Jabra Evolve 40?

Consider Krisp, an AI-powered noise cancellation tool. It works seamlessly with any headset, further reducing distractions and enhancing communication.

Remember, the right headset is crucial, but with Krisp by your side, you can unlock even higher levels of clarity and professionalism.

Check the Microphone Quality of Jabra Evolve2 40 with and without Krisp.

Without Krisp Magic

With Krisp Magic 💫

 

So what can we conclude from this? 

Picking the right headset for work is super important. It helps you feel comfy during long calls and makes sure you can hear everything. Whether you like the fancy Jabra Engage 50, the affordable Logitech H340, or the balanced Poly Blackwire 5220, there’s a headset for everyone.

But guess what? Using Krisp can make any headset even better. Krisp is awesome because it gets rid of background noises and echoes. This means you can hear and be heard much better on calls. It’s like having a magic button that makes all the annoying sounds disappear.

So, when you’re choosing your next headset, think about what’s most important to you. Do you want top-notch sound, super comfort, or something easy on your wallet? No matter your choice, adding Krisp can help cut out those distracting noises, making your calls smoother and clearer.