{"id":9396,"date":"2022-06-21T20:15:40","date_gmt":"2022-06-21T16:15:40","guid":{"rendered":"https:\/\/krisp.ai\/blog\/?p=9396"},"modified":"2025-03-12T14:35:21","modified_gmt":"2025-03-12T10:35:21","slug":"collaboration-in-hybrid-workplace","status":"publish","type":"post","link":"https:\/\/krisp.ai\/blog\/collaboration-in-hybrid-workplace\/","title":{"rendered":"6 best practices to strengthen collaboration in a hybrid workplace"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u201cMy remote teammates are working less than me.\u201d<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u201cTwo of our employees never show up for our virtual lunch break chats.\u201d<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u201cI never know what the in-office team is working on.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These are all common challenges a newly built hybrid team will face at some point.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In particular, fairness in collaboration is important to maintain the trust between your remote and in-office employees as well as to maintain a smooth project documentation and handover process.<\/span><\/p>\n<p><b>To get you up to speed with the best practices that improve collaboration in hybrid workplaces, I\u2019m going over 6 strategies that show immediate results. Each one of these is focused on helping managers solve a different collaboration issue.<\/b><\/p>\n<h2><span style=\"font-weight: 400;\">1. Keep distractions away<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Distractions are inevitable.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s the plain truth we can\u2019t avoid.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s always one more chore that needs immediate attention or a quick errand someone has to run during work hours.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So ultimately what matters is:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Building employer-employee trust and allowing your team to stay flexible as long as they can deliver work on time.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Preventing distractions on one employee\u2019s side from interrupting the work of others.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">The most common [and also the most prone to disturbances] event when remote and in-office team members get to interact are meetings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And these are surprisingly easy to manage.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A tool like Krisp helps managers tackle three common meeting challenges:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It removes surrounding noises and cancels background voices from other people speaking in the room based on individual voice pitches.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It shows you how long a person\u2019s been talking during a meeting so you can monitor <\/span><a href=\"https:\/\/krisp.ai\/blog\/pros-cons-managing-remote-employees\/\"><span style=\"font-weight: 400;\">engagement levels<\/span><\/a><span style=\"font-weight: 400;\"> and get quiet employees to speak up.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It lets you track the time you spend in meetings so you can better distribute talking points in the future and avoid lengthy meetings.<\/span><\/li>\n<\/ul>\n<p>[demo-new]<\/p>\n<h2><span style=\"font-weight: 400;\">2. Get your team on board with the new tech you\u2019re picked<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Nobody like to have a manager come in and bring more <\/span><a href=\"https:\/\/krisp.ai\/blog\/tools-for-hybrid-teams\/\"><span style=\"font-weight: 400;\">hybrid work tools<\/span><\/a><span style=\"font-weight: 400;\"> to the board with no prior training.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So if you\u2019re planning on having your team use new tools, first make sure they truly need it. Choosing an app should be a collaborative effort. Talk to your team members to see what they don\u2019t like about the current solution, what needs they have, and if a new tool will turn into a burden.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After making a joint decision, prepare your training sequence.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words, plan how you\u2019re going to introduce the new platform and decide who will handle training and potential questions employees will have. An intro demo meeting is a good place to start. Take this further by holding dedicated demos for each team. Take a project management tool for instance. Your marketers will use it differently from your devs or design team.<\/span><\/p>\n<p><b>Extra tip: <\/b><span style=\"font-weight: 400;\">Run feedback surveys on a quarterly basis to get a feel of how happy your teams are with the new tech stack addition. You don\u2019t want to change tools every year so make sure that the solutions you pick from the beginning are versatile. Going back to our project management app example. You don\u2019t need a tool to contain all the features possible as long as that platform\u2019s easy to integrate with the other apps in your data ecosystem.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">3. Help your employees connect [even when they\u2019re not part of the same team]<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This issue is relatively effortless to handle as long as you commit to making healthy employee interactions a part of your culture.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some inexpensive ideas for building a collaborative culture in the hybrid workplace:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Embrace facilitating random connections between members of the same team or not<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Support new team members by assigning dedicated mentors<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create an environment that fosters feedback and transparency<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set up dedicated monthly or weekly times for employees to dedicate part of their schedule to building something with team members they don\u2019t usually work with<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Allow your employees to share activities and take time for the usual office chit-chat remotely too<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Schedule cross-functional one-on-one calls or make these quarterly trips to the office for some solid bonding<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you\u2019re running out of ideas, just ask your team!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most problems that collaboration in a hybrid workplace could bring up can be solved by just giving your employees a voice. This is the most powerful method for making them feel valued and also ensuring that the changes you make are worthwhile. Managers retain the right to adjust the final strategies and tools based on general best practices.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">4. Prioritize knowledge sharing<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u201cGoing back to the office also means I no longer need to track everything in an app, right?\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A common belief that many will stick to even when they don\u2019t actively think of it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once employees are back in the office, they\u2019re highly likely to forget about writing down all documentation. So their remote counterparts will no longer have all the resources and updates on a task\u2019s progress.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s where you come in to state the obvious: \u201cWe need to make sure everything that happens on a project is documented.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For hybrid teams, effective knowledge sharing is a costless process that has dozens of benefits, such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Preventing delayed or missed deadlines due to poor communication<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keeping all resources and project history in one place<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Making it easier for new team members to adapt to a project and continue where work was left off<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Highlighting potential details, data points, or strategies you\u2019d miss in the absence of a shared knowledge hub<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Speeding up productivity as individuals are no longer aimlessly asking and waiting around for the insights they need<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">So how do you get started with improving knowledge sharing?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Encourage knowledge sharing in multiple formats. Sure, keeping everything tidy in Notion is one guaranteed way of not letting anything pass through the cracks. But it\u2019s not fun. So employees aren\u2019t motivated to eagerly participate in knowledge sharing.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dig into the common personality types on your team and turn those traits and channels they\u2019d enjoy using. From classic file directories to dedicated Slack channels, recorded calls, and Loom video folders. Reserve time for regular retrospective meetings with 5-10 extra minutes for people to share and contribute knowledge.<\/span><\/p>\n<p><b>Idea in practice:<\/b><span style=\"font-weight: 400;\"> Organize workshops on a weekly or monthly basis by calling up experts to teach your team skills ranging from design for everyone to leadership or getting started with managing projects.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">5. Set clear KPIs and OKRs<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Goal setting is more important than ever with hybrid workplace collaboration because it\u2019s that one core thing that aligns all employees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But first, a quick distinction between Key Performance Indicators [KPIs] and Objectives and Key Results [OKRs]:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>KPIs<\/b><span style=\"font-weight: 400;\"> &#8211; Measurable data points\/numbers that highlight if a strategy is effective or stalling. Example: Reaching $6,000 in sales in each of the next two quarters.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>OKRs<\/b><span style=\"font-weight: 400;\"> &#8211; A framework that involves setting goals and key results for each business objective. Example: Attract new clients by increasing PPC advertising spend to $2,000\/month.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Evaluating progress on these OKRs shouldn\u2019t be merely a secondary priority. That\u2019s why you need to pair them with KPIs that allow you to see if you\u2019re meeting the company\u2019s performance goals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As general guidance, focus strictly on the objectives you\u2019re able to attain. Unreasonable or too many targets will only cause more chaos in a hybrid team. Facilitate new creative challenges by setting realistic due dates for fun experiments and following up with them regularly.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">6. Work on spreading the trust<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Remember my very first point on building employer-employee trust even when distractions are bound to happen?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This whole issue of trust deserves its own strategy in your agenda.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After the pandemic, <\/span><a href=\"https:\/\/www.edelman.com\/trust\/2021-trust-barometer\/belief-driven-employee\"><span style=\"font-weight: 400;\">employees have received more power and leverage<\/span><\/a><span style=\"font-weight: 400;\"> when it<\/span><\/p>\n<p><span style=\"font-weight: 400;\">comes to creating change within their organization. In fact, they\u2019re now the ones setting expectations and raising the bar. The same Edelman Trust Barometer Special Report has also found out that 6 in 10 employees are now choosing employers based on their values and beliefs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So if you\u2019re wondering where you can get started with trust building:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s through employer branding.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Simply put, how you present your company and team culture to the public. Aside from that, how you <a href=\"https:\/\/recruiterflow.com\/\" target=\"_blank\" rel=\"noopener\">handle your recruitment<\/a> and interviewing process allows you to showcase your company\u2019s values and measure for culture fit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is your first chance to establish trust. Even before day one at work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Employees that trust their employer also tend to be more motivated to take action when change is needed. This idea gives you the chance to test out your current trust levels. Are your employees taking issues to a management team they trust or are they publicly complaining because there\u2019s just no one in the company to listen to them?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let that sink in a bit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Prioritize fixing trust issues within your current team. Once you\u2019re able to hold transparent conversations with your employees and meet their expectations, a healthy team culture is much easier to find and promote. Plus, you\u2019re setting yourself up for amazing talent retention stats.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Making sense of collaboration in hybrid workplace<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">I often talk about how important it is for <\/span><a href=\"https:\/\/thriveglobal.com\/stories\/why-youre-not-happy-with-your-career\/\"><span style=\"font-weight: 400;\">employees to be happy at work<\/span><\/a><span style=\"font-weight: 400;\">. This is the principle that should guide your hybrid work communication plan as well: How do I make sure every individual on my team is happy?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most often, keeping employees content in a hybrid team is a matter of:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Staying true to your values and promises<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Providing not only the right resources for them to collaborate, but also the opportunities for connections to happen [even if virtual ones are the only option]<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Treating every employee fairly and facing them with the same conditions, regardless of whether they work from home or the office<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Being honest about the company\u2019s performance and future changes or new expectations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Letting every person voice their opinion [anonymously, when otherwise difficult]<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Facilitating career growth opportunities by prioritizing the individual, not the company<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clearly outlining all hybrid collaboration best practices so employees don\u2019t have to face unprepared management orders<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Back to you now!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What are your plans to improve collaboration in your hybrid workplace over the next 3 months? What about the objectives you want to hit by the end of the year? Skim through this list again to organize your priorities.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cMy remote teammates are working less than me.\u201d \u201cTwo of our employees never show up for our virtual lunch break chats.\u201d \u201cI never know what the in-office team is working on.\u201d These are all common challenges a newly built hybrid team will face at some point. In particular, fairness in collaboration is important to maintain [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":9349,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"two_page_speed":[]},"categories":[413],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v23.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Krisp Blog | Collaboration in the Hybrid Workplace<\/title>\n<meta name=\"description\" content=\"We share 6 best practices that help improve collaboration in hybrid workplace and show immediate results in solving different issues that arise.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/krisp.ai\/blog\/collaboration-in-hybrid-workplace\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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