{"id":9362,"date":"2022-06-30T21:47:05","date_gmt":"2022-06-30T17:47:05","guid":{"rendered":"https:\/\/krisp.ai\/blog\/?p=9362"},"modified":"2025-01-22T18:24:40","modified_gmt":"2025-01-22T14:24:40","slug":"challenges-of-hybrid-workplace","status":"publish","type":"post","link":"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/","title":{"rendered":"6 Top Challenges of a Hybrid Workplace and How to Overcome Them"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The hybrid workplace is continuously changing as talent is now more inclined to apply to fully-remote roles.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This poses new demands for managers who need to speed up the way they build a lasting culture while they continue handling classic communication and work structure challenges.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But these hybrid workplace challenges are not exactly new.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They\u2019re tidbits you might have experienced in a remote or in-office setting and now need to adapt to as some employees are choosing to stay home while others are dropping by the office.<\/span><\/p>\n<p><b>Nevertheless, there\u2019s 6 challenges your hybrid team is likely to encounter at some point. Here\u2019s how to overcome them and prevent similar pains from reappearing.\u00a0<\/b><\/p>\n<h2><span style=\"font-weight: 400;\">1. Keeping communication in one place<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The biggest team and productivity killer is miscommunication. The root cause is a simple one: Team members not sharing everything in one common place or not giving the right instructions. The results range from simple \u201cSorry, I\u2019ll fix this ASAP\u201d messages to delayed deadlines and lost funding or clients because you couldn\u2019t ship something on time.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The fix:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You can fix all of these time delays, bugs, or team conflicts by setting up a central company hub. Specifically, you\u2019ll want a platform for knowledge sharing and decision making. Pick either a project management software with a complete set of feature for your team\u2019s needs or a dedicated knowledge management tool.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But there\u2019s another facet to ensuring both your remote and on-site team have access to timely and accurate information. The policies you\u2019ve set from the very beginning. Here\u2019s some ideas to consider:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How often managers should sync with their teams<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If meetings or their notes are recorded for absent team members to review when they get back from their day off<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you want to replace daily stand-up meetings with a quick Slack check-in<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What your company\u2019s communication goals are and how you track these<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Another big factor that goes into messing up communication in the hybrid workplace is distractions. Whether it\u2019s background noises during meetings or your friends\u2019 texting you during work hours, these play a big part in lowering overall productivity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While a phone is easy to put away, to get rid of background noises you\u2019ll need a solution like <a href=\"https:\/\/krisp.ai\">Krisp<\/a>. The app eliminates unwanted background sounds and extra voices from other people in the room on both ends of a conversation. This way, your employees can rest assured they\u2019ve got a professional meeting set-up, complete with virtual backgrounds and echo cancelation. No matter where they are.<\/span><\/p>\n<p>[demo-new]<\/p>\n<h2><span style=\"font-weight: 400;\">2. Facilitating social connections [and ensuring no one is left behind]<\/span><\/h2>\n<p><a href=\"https:\/\/www.bamboohr.com\/blog\/onboarding-infographic\"><span style=\"font-weight: 400;\">31% of employees<\/span><\/a><span style=\"font-weight: 400;\"> leave their job within the first six months. And it\u2019s not because of money. The biggest problems include poor leadership and team culture.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In my own experience working with both fully-remote companies and hybrid ones, I\u2019ve noticed one common pattern: The companies with a high employee turnover rate didn\u2019t invest in culture. To be exact, they didn\u2019t build connections between their employees. So it was all about work and more work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Social connection at work help teams bond over something that\u2019s of value to them besides their work. Truth is that outside of the office, connections need to be scheduled. Otherwise, they just don\u2019t happen naturally like they would in a regular office setting.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The fix:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">I remember at some point I was the only one working remotely while the rest of the team was working from the office. Opportunities to really connect were non-existent so I often felt isolated. This left me struggling to create such social interactions for myself. Worked for a while, but ultimately, you want these initiatives to come from the leadership.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s dozens of activities to consider if you want your hybrid team to stay connected:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Having mandatory coffee chats for each team and switching teams around every now and then<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Connecting random employees, regardless of the team they belong to, for a virtual\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regularly holding in-person [or not] events where all employees can meet up<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Making team building activities a weekly [not quarterly or yearly] habit<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Creating social groups [can be just channels in Slack] but making sure everyone is part of at least one or two of these<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Getting anonymous feedback from your team to see what else needs improvement<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">3. Re-building team culture from the ground up<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You\u2019ve probably been working remotely for the past years so there\u2019s already new rules [written or not] your team probably got used to. But switching to hybrid mode means you\u2019ll need to adapt these to the new norm.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Team building events will no longer always be online. Everyone will expect a lot more flexibility. Teams still need to stay accountable and have a shared purpose. The topic of fairness will often be brought up so you need to work on maintaining equity. You\u2019ll need new ways to manage conflicts across both the physical and the virtual realms.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And the list goes on.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The fix:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The best solution is to finally start working on a Company Handbook and sticking to its best practices.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On one end, there\u2019s the basics you need to cover, like:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How communication works<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How you manage projects and tasks<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What resources managers can use<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How a project handoff happens<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How you do meetings<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Then come the aspects you\u2019d be tempted to forget about:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How the team socializes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How employees should share their appreciation for other colleagues<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What missions and values the team shares<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can only re-build and reinforce a strong hybrid culture by taking ALL of the above into account and making sure everyone is aware of their role within the team and their contribution to that shared vision.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">4. Finding talent<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Let\u2019s face it. Everyone got a taste of the flexibility remote work offers so very few are willing to go back to working from the office. <\/span><a href=\"https:\/\/buffer.com\/state-of-remote-work\/2022\"><span style=\"font-weight: 400;\">97% of people<\/span><\/a><span style=\"font-weight: 400;\"> would like to keep working remotely at least some of the time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, there\u2019s now a much higher demand for remote jobs than actual remote opportunities. So most companies are staying open. They want to hire the best talent after all. Remote or not.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The fix:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The worst mistake companies could make right now is to only advertise their roles as hybrid ones. This automatically removes you from the feed of anyone looking for a remote role. Even from someone open to working from the office for one day a week or a week\/month.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But job categorization is difficult to bypass. Trick number one to \u201cfool\u201d the system is to list your job opening on both remote and on-site job directories. For a platform like LinkedIn, you can have multiple listings. One for the hybrid opportunity and a separate one for the remote role.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Did you know companies list their jobs for multiple locations [i.e. cities, countries] to ensure a wider reach? Take a similar approach but be transparent about your hybrid work policies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plus, remember there\u2019s always room to upskill your current team members and improve your staff retention rates in the process. It also pays to be open to junior-level professionals. There\u2019s fewer remote and hybrid roles out there for people at this stage of their career. [Note: This will require some extra policies for training and mentoring new employees.] ?<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">5. Setting performance evaluation standards<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Among the challenges of hybrid work models comes the following question:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Where and how do I get reliable data on my team\u2019s performance?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your first thoughts will likely lead you to search for one solution to give you all the performance analytics in one go.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In reality, your projects are managed separately from where your team\u2019s wellbeing is monitored. And your software development team uses completely different tools from your marketers. Nothing\u2019s ever in a single app even when both remote and in-office employees share solutions.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The fix:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Take a step-by-step approach to tracking and measuring performance in a hybrid team setting. One channel\/problem at a time. Next are some common challenges you\u2019ll find in the hybrid workplace:<\/span><\/p>\n<p><b>Checking in on the team\u2019s pulse: <\/b><span style=\"font-weight: 400;\">Send anonymous pulse surveys on a regular basis to get an idea of how each employee is feeling and what challenges they\u2019re facing but aren\u2019t ready to talk about.<\/span><\/p>\n<p><b>For lengthy meetings: <\/b><span style=\"font-weight: 400;\">Monitor engagement levels during your calls and review the amount of time you spent in meetings with <\/span><a href=\"https:\/\/krisp.ai\/\"><span style=\"font-weight: 400;\">Krisp<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>[demo-new]<\/p>\n<p><b>For the dreaded task of tracking OKRs:<\/b><span style=\"font-weight: 400;\"> Use a tool like Hyperontext, Mirro, or Fellow to set the right OKRs and see how you\u2019re progressing.<\/span><\/p>\n<p><b>Seeing if your team\u2019s wasting time:<\/b><span style=\"font-weight: 400;\"> Experiment with time tracking tools to find out if certain tasks are blocking your team. You might want to assign more people to an activity or reorganize your time estimates if milestones are repeatedly missed or postponed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember that teams in a hybrid workplace might require more frequent check-ins and reporting to ensure alignment and prevent any tasks or goals from falling through the cracks.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">6. Facing the omnipresent productivity challenge<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Finally fixed all <\/span><a href=\"https:\/\/krisp.ai\/blog\/remote-productivity-remote-work\/\"><span style=\"font-weight: 400;\">productivity issues<\/span><\/a><span style=\"font-weight: 400;\"> for your remote team?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Great! Time to take those learnings and adapt them to the new hybrid reality.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a hybrid team environment, employees could find themselves lost in communication [see point 1 above], missing meetings, or simply not trusting the work a colleague is doing. All of this is highly a matter of individual preferences.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The fix:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Staying open to flexible working arrangements is likely to boost productivity and employee satisfaction. But each person will have different productivity drivers, depending on their role and day-to-day duties.<\/span><\/p>\n<p><b>I\u2019ve taken a couple of common team roles and had a look at what drives optimal productivity for each:<\/b><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Team leads: <\/b><span style=\"font-weight: 400;\">These individuals do best when they\u2019re given all the tools they need to properly coordinate team members. Schedule regular feedback sharing sessions, help them <\/span><a href=\"https:\/\/krisp.ai\/\"><span style=\"font-weight: 400;\">get everyone in their team to share their thoughts during meetings<\/span><\/a><span style=\"font-weight: 400;\">, and create coaching opportunities.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Marketing specialists\/managers: <\/b><span style=\"font-weight: 400;\">This role is highly dependent on every individual\u2019s duties. A content manager might prefer a quiet work environment to focus on deep work such as writing or content ideation. A partnership manager, on the other hand, will feel more productive either coming into the office to hold meetings or even going to a partner\u2019s headquarters.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Product owners: <\/b><span style=\"font-weight: 400;\">Teamwork is key here. So if your product documentation and tasks are scattered or separated from the engineering tasks, you\u2019re in for a huge mess. Instead, stick to classic methodologies and frameworks. Have regular sprint meetings and organize fun brainstorming sessions that involve multiple team types.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Next steps to handle these challenges of the hybrid workplace<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Regardless of the challenges you\u2019ll face, remember to outline your boundaries and make them a part of your culture. Is it ok for certain team members to never show up in person? Who\u2019s in charge of monitoring employee engagement and making sure no one is left behind? Are there any blockers your employees are staying quiet about?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most of the challenges above could be hidden at the moment. So run anonymous employee surveys to get their true thoughts. Pair this with regular performance analysis. Look at missed milestones, progress that\u2019s slower than expected, and unjustified behavior like employee absenteeism from both work duties and the fun team chats.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The hybrid workplace is continuously changing as talent is now more inclined to apply to fully-remote roles.\u00a0 This poses new demands for managers who need to speed up the way they build a lasting culture while they continue handling classic communication and work structure challenges. But these hybrid workplace challenges are not exactly new. They\u2019re [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":9349,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"two_page_speed":[]},"categories":[57],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v23.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 Top Challenges of a Hybrid Workplace and How to Overcome Them<\/title>\n<meta name=\"description\" content=\"There\u2019s 6 challenges of hybrid workplace that you can encounter. Here\u2019s how to overcome them and prevent similar pains from reappearing.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 Top Challenges of a Hybrid Workplace and How to Overcome Them\" \/>\n<meta property=\"og:description\" content=\"There\u2019s 6 challenges of hybrid workplace that you can encounter. Here\u2019s how to overcome them and prevent similar pains from reappearing.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/\" \/>\n<meta property=\"og:site_name\" content=\"Krisp\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/krispHQ\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-30T17:47:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-22T14:24:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/krisp.ai\/blog\/wp-content\/uploads\/2022\/07\/challenges-of-hybrid-workplace.png\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Alexandra Cote\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@krispHQ\" \/>\n<meta name=\"twitter:site\" content=\"@krispHQ\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/\"},\"author\":{\"name\":\"Alexandra Cote\",\"@id\":\"https:\/\/krisp.ai\/blog\/#\/schema\/person\/47f0d43fef6cffdf65c08d4336509dee\"},\"headline\":\"6 Top Challenges of a Hybrid Workplace and How to Overcome Them\",\"datePublished\":\"2022-06-30T17:47:05+00:00\",\"dateModified\":\"2025-01-22T14:24:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/\"},\"wordCount\":1915,\"commentCount\":7,\"publisher\":{\"@id\":\"https:\/\/krisp.ai\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/krisp.ai\/blog\/wp-content\/uploads\/2022\/07\/challenges-of-hybrid-workplace.png\",\"articleSection\":[\"Remote Work\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/\",\"url\":\"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/\",\"name\":\"6 Top Challenges of a Hybrid Workplace and How to Overcome Them\",\"isPartOf\":{\"@id\":\"https:\/\/krisp.ai\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/krisp.ai\/blog\/challenges-of-hybrid-workplace\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/krisp.ai\/blog\/wp-content\/uploads\/2022\/07\/challenges-of-hybrid-workplace.png\",\"datePublished\":\"2022-06-30T17:47:05+00:00\",\"dateModified\":\"2025-01-22T14:24:40+00:00\",\"description\":\"There\u2019s 6 challenges of hybrid workplace that you can encounter. 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