


{"id":9085,"date":"2022-01-31T17:15:17","date_gmt":"2022-01-31T13:15:17","guid":{"rendered":"https:\/\/krisp.ai\/blog\/?p=9085"},"modified":"2025-03-12T17:43:41","modified_gmt":"2025-03-12T13:43:41","slug":"leading-virtual-teams","status":"publish","type":"post","link":"https:\/\/krisp.ai\/blog\/leading-virtual-teams\/","title":{"rendered":"Leading a Virtual Team for the First Time? Here are 12 Tips to Help"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If you&#8217;re leading a virtual team for the first time, you may be feeling overwhelmed. And we&#8217;re here to tell you that this is <\/span><i><span style=\"font-weight: 400;\">completely<\/span><\/i><span style=\"font-weight: 400;\"> normal. Virtually leading a team comes with unique challenges that take time, planning, and experience to overcome. But don&#8217;t worry! That&#8217;s why we&#8217;re here. We&#8217;ll share our best recommendations to help you lead a virtual team in this post.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What are virtual teams?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Hybrid. Remote. In-office. As we transitioned to different models of work during the pandemic, we&#8217;ve seen many new terms emerge. But these words can be confusing\u2014and the definitions tend to vary from company to company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So before we get started, we want to clearly define what we mean by virtual teams.\u00a0<\/span><\/p>\n<p><b>Virtual teams<\/b><span style=\"font-weight: 400;\"> are typically made up of individuals who either work remotely or in different geographical locations. The most defining characteristic of virtual teams is that they work entirely through online platforms\u2014whether that\u2019s Zoom, Slack, or Asana (or all of the above!)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So while remote teams can also be virtual teams, both terms are different from <\/span><a href=\"https:\/\/krisp.ai\/blog\/hybrid-work-model\/\"><span style=\"font-weight: 400;\">hybrid teams<\/span><\/a><span style=\"font-weight: 400;\">, which refers to a model where some employees work in the office.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The challenges that come with leading virtual teams<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Of course, there are difficulties that come with any leadership position. But virtual teams present unique challenges\u2014and being aware of them can help you better understand how to overcome them.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Less visibility<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">One of the biggest challenges with virtual teams is the lack of visibility. When you work in an office, you have the advantage of seeing your team members on a day-to-day basis. This means you can drop by their desk to see what they\u2019re working on. Or notice when they\u2019re stressed out. But in a virtual setting, these signals become harder to see.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Fewer opportunities for connection<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When working together in person, there are more organic opportunities to connect. Whether it\u2019s eating lunch together or catching up while grabbing a snack from the kitchen, it\u2019s much easier to build relationships with your colleagues when you\u2019re physically together. But in a virtual setting, building connection needs to be approached more intentionally.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Different time zones<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If your team is geographically dispersed, you may run into logistical challenges. How do you find a meeting time that works for everyone? What are the rules for communicating when some team members are working, while others are offline? These are the types of questions you need to think about as the leader of a virtual team.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">12 tips to improve the way you lead virtual teams<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">1. Clarify expectations around communication<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When teams aren\u2019t physically together, clarity becomes even more essential\u2014especially when it comes to communication.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your employees don\u2019t have the benefit of clearing up misunderstandings face-to-face or reading each other\u2019s body language, so you need to establish clear expectations when it comes to communication. We encourage virtual teams to create a document that answers questions, such as:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When is the ideal time to schedule team meetings?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What is the purpose of each communication channel (Slack, email, etc.), and when should each one be used?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What are the etiquette guidelines for communicating with team members in different time zones?\u00a0<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">2. Check in frequently<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As we mentioned before, visibility is much lower on virtual teams. That&#8217;s why it&#8217;s critical that you, as the team leader, find time to check in with each of your team members regularly. The purpose of these check-ins is to understand how your employees are doing\u2014both professionally and personally.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So try to go beyond the transactional status update. Check in on how your direct reports are feeling about their workload. Ask questions about their hobbies. Invite them to an open conversation about their mental, emotional, and physical health.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. Invest in the right tools<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Using the right technology is vital when it comes to leading virtual teams. While every team&#8217;s needs will look different, we encourage most organizations to invest in <\/span><a href=\"https:\/\/krisp.ai\/blog\/remote-leadership-tools\/\"><span style=\"font-weight: 400;\">leadership tools<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/krisp.ai\/blog\/best-meeting-apps\/\"><span style=\"font-weight: 400;\">online meeting apps<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"https:\/\/krisp.ai\/blog\/noise-cancelling-software\/\"><span style=\"font-weight: 400;\">noise cancelling software<\/span><\/a><span style=\"font-weight: 400;\"> like Krisp. These technologies can improve processes that your virtual team relies on every day\u2014whether that&#8217;s daily standups or performance reviews.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">4. Sync with company leadership\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Part of your job as a team leader is to bridge the gap between your employees and the leadership team. This means that you need to find time to sync with the company executives to see if any significant announcements are coming down the pipeline.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By communicating these high-level updates with your team, you ensure that your employees feel connected to the rest of the organization. It\u2019s also a great way to build trust and show your team members that you\u2019re committed to being transparent with them.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">5. Plan virtual activities\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Connection is <\/span><i><span style=\"font-weight: 400;\">hard<\/span><\/i><span style=\"font-weight: 400;\"> when you\u2019re not physically together. But thanks to advances in technology, there are tons of ways to bond with your teammates virtually. If you\u2019re not sure where to start, here are a few ideas:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Try <\/span><a href=\"https:\/\/krisp.ai\/blog\/virtual-icebreakers\/\"><span style=\"font-weight: 400;\">virtual icebreakers<\/span><\/a><span style=\"font-weight: 400;\"> before the start of team meetings to help everyone relax.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use an app like <\/span><a href=\"https:\/\/www.donut.com\/\"><span style=\"font-weight: 400;\">Donut<\/span><\/a><span style=\"font-weight: 400;\"> to schedule virtual coffee dates with team members.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Schedule <\/span><a href=\"https:\/\/krisp.ai\/blog\/virtual-water-cooler\/\"><span style=\"font-weight: 400;\">virtual watercooler activities<\/span><\/a><span style=\"font-weight: 400;\">, such as trivia nights and escape rooms.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">6. Host \u201coffice hours\u201d\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Another way to make yourself more visible and accessible to your team is to host office hours. This is a time that you block off your schedule to make yourself available to your employees\u2014whether that\u2019s to talk through problems, answer questions, or simply check in.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To get started, find a time in your schedule when most of your employees are available and mark it on your calendar as \u201coffice hours.\u201d Let your team members know that this slot is available and encourage them to reach out.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">7. Give your team members autonomy<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When you lead a virtual team, you have to accept that you won\u2019t see, hear, and know about everything going on with your employees. And that\u2019s OK.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead of trying to control every moving piece, give your employees autonomy. Trust them to make the right decisions and meet their deadlines. Not only will this make your life easier, but <\/span><a href=\"http:\/\/selfdeterminationtheory.org\/\"><span style=\"font-weight: 400;\">research<\/span><\/a><span style=\"font-weight: 400;\"> also shows that autonomy drives motivation, performance, and well-being.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">8. Track progress\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Even though we encourage you to give your team members autonomy, you can still find ways to promote accountability. One of the best ways to do this is to track progress on different projects in a shared platform or document.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With this approach, you can ask your employees to regularly post updates on their progress\u2014allowing everyone else on the team to see what they\u2019re working on and how the project is going. Creating this type of visibility will improve productivity and collaboration on virtual teams.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">9. Encourage feedback\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">No leader is perfect. And it\u2019s totally normal to make mistakes\u2014especially if you\u2019re leading a virtual team for the first time. But the good news is that these mistakes present fantastic opportunities to receive feedback on what you can do better. Here are a few ways to elicit constructive feedback from your virtual team:\u00a0<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Ask during your one-on-one conversations. <\/b><span style=\"font-weight: 400;\">During your next check-in, ask your direct reports to share feedback on how you\u2019re doing as a team leader. What would they want you to change? How do they feel about your communication style? Are there any processes that aren\u2019t working? These questions may be challenging for employees to answer on the spot, so give them time to process and share when they\u2019re ready.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Send out an anonymous survey. <\/b><span style=\"font-weight: 400;\">Many of your team members may feel uncomfortable sharing constructive criticism with you directly. In this case, send out a survey that allows everyone to answer questions anonymously. This relieves any stress for your employees and ensures you receive honest responses.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Use 360 reviews. <\/b><span style=\"font-weight: 400;\">Another option is to request a 360 performance review. With this approach, your boss collects feedback from your colleagues <\/span><i><span style=\"font-weight: 400;\">and <\/span><\/i><span style=\"font-weight: 400;\">your direct reports so you fully understand your performance.\u00a0<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">10. Create opportunities for in-person interactions<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Even virtual teams need opportunities for in-person interactions. When it\u2019s safe to do so, consider planning a team retreat to give everyone the chance to meet each other.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">During these gatherings, you can schedule fun activities\u2014whether that\u2019s playing mini-golf or enjoying a nice dinner together\u2014and also block off time for brainstorming, planning, and coworking. You\u2019ll be surprised to see how much a few days of in-person time can strengthen your team\u2019s relationships!<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">11. Recognize your top performers\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Another critical aspect of leading virtual teams is recognition. You want your high-performing employees to know that you see and value the work they\u2019re doing every day. And the best way to accomplish this is through recognition.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recognition comes in many forms. It can be verbal, experiential, or monetary. Casual or formal. Big or small. Regardless of the type of recognition you share, make sure it follows the following criteria:\u00a0<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Timely. <\/b><span style=\"font-weight: 400;\">When an employee does fantastic work, they should receive praise immediately. If you wait too long, the impact of the recognition fades away. And your direct report may become resentful because their contributions aren\u2019t recognized in a timely manner.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Personalized. <\/b><span style=\"font-weight: 400;\">You also want to recognize your employees in a way that\u2019s meaningful to <\/span><i><span style=\"font-weight: 400;\">them<\/span><\/i><span style=\"font-weight: 400;\">. For instance, if you have a team member who cherishes one-on-one time, take them out to a nice lunch with just you. Or if you know they want to spend more time with their family, give them an all-expenses-paid getaway for the weekend.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Aligns with the contribution. <\/b><span style=\"font-weight: 400;\">Finally, the type of recognition you give should align with the level of contribution. When an employee does a great job on a project, it\u2019s definitely worth giving a shoutout and possibly a gift card to their favorite coffee shop. But an employee who takes on extra work and goes above-and-beyond expectations may deserve a more substantial reward.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">12. Set a good example\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Finally, one of your most important roles as a team leader is making sure your virtual team is taking care of their well-being. <\/span><a href=\"https:\/\/krisp.ai\/blog\/working-from-home-burnout\/\"><span style=\"font-weight: 400;\">Burnout<\/span><\/a><span style=\"font-weight: 400;\"> is incredibly common for people who work from home. When the lines between work and home are so blurred, it can be challenging to know when and how to unplug.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For this reason, leaders of virtual teams need to set an example. Instead of sending emails late at night, log off at 5 pm and encourage your employees to do the same. Block off an hour on your calendar every day to work out or cook yourself a nice lunch. And, after an intensive project, give your team a collective day off to recharge.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">It\u2019s time to take your virtual team to the next level\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s no easy task to lead a virtual team. Between the logistical challenges and the absence of in-person interactions, it takes a lot of work to ensure your team is productive, collaborative, and well-run. But by using the recommendations we outlined in this post, you can take your leadership to the next level and help your virtual team members maximize their potential.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re curious to learn more ways to increase collaboration among your employees, check out our article on <\/span><a href=\"https:\/\/krisp.ai\/blog\/how-to-improve-team-communication\/\"><span style=\"font-weight: 400;\">how to improve team communication<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re leading a virtual team for the first time, you may be feeling overwhelmed. And we&#8217;re here to tell you that this is completely normal. Virtually leading a team comes with unique challenges that take time, planning, and experience to overcome. But don&#8217;t worry! That&#8217;s why we&#8217;re here. We&#8217;ll share our best recommendations to [&hellip;]<\/p>\n","protected":false},"author":63,"featured_media":9170,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"two_page_speed":[]},"categories":[57],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v23.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Krisp Blog | Leading Virtual Teams: Tips &amp; Tools for Success<\/title>\n<meta name=\"description\" content=\"Leading a virtual team for the first time can be tricky\u2026but with the right approach, you can help your employees reach their potential.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/krisp.ai\/blog\/leading-virtual-teams\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Krisp Blog | Leading Virtual Teams: Tips &amp; Tools for Success\" \/>\n<meta property=\"og:description\" content=\"Leading a virtual team for the first time can be tricky\u2026but with the right approach, you can help your employees reach their potential.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/krisp.ai\/blog\/leading-virtual-teams\/\" \/>\n<meta property=\"og:site_name\" content=\"Krisp\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/krispHQ\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-01-31T13:15:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-12T13:43:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/krisp.ai\/blog\/wp-content\/uploads\/2022\/03\/leading-a-virtual-team.png\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sophia Lee\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@krispHQ\" \/>\n<meta name=\"twitter:site\" content=\"@krispHQ\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/krisp.ai\/blog\/leading-virtual-teams\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/krisp.ai\/blog\/leading-virtual-teams\/\"},\"author\":{\"name\":\"Sophia Lee\",\"@id\":\"https:\/\/krisp.ai\/blog\/#\/schema\/person\/53487f26c8cd671af1bbcda3de7d990b\"},\"headline\":\"Leading a Virtual Team for the First Time? 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