{"id":21711,"date":"2025-06-09T16:49:37","date_gmt":"2025-06-09T12:49:37","guid":{"rendered":"https:\/\/krisp.ai\/blog\/?p=21711"},"modified":"2025-06-09T18:54:35","modified_gmt":"2025-06-09T14:54:35","slug":"all-in-one-voice-productivity-platform","status":"publish","type":"post","link":"https:\/\/krisp.ai\/blog\/all-in-one-voice-productivity-platform\/","title":{"rendered":"Krisp Launches All-in-One Voice Productivity Platform for Contact Centers"},"content":{"rendered":"

BERKELEY, CA, June 9, 2025\u2014 <\/b>Krisp<\/span><\/a>, the leader in AI-powered voice technology, announced today the launch of its real-time Voice AI Platform for call centers. Unveiled at CCW Vegas, the new platform offering marks a turning point in how contact centers equip their agents with AI by providing access to AI Noise Cancellation, AI Accent Conversion, AI Live Interpreter for speech-to-speech translation, and AI Agent Assist tools in one seamless solution.\u00a0<\/span><\/p>\n

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Today\u2019s contact center teams are under increasing pressure to deliver high-quality interactions while balancing complex customer expectations, rapid automation, and shrinking margins. With access to a single streamlined platform, Krisp empowers agents with the tools to work faster, speak clearly, and support customers worldwide without losing the human touch or compromising on security, latency, or voice quality. The platform also provides access to Krisp\u2019s best-in-class noise cancellation engine and voice isolation while backed by enterprise-grade security, privacy, and scalability.<\/span><\/p>\n

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\u201cWe\u2019re not launching a product, we\u2019re launching a new standard,\u201d said Davit Baghdasaryan, CEO and Co-Founder at Krisp. \u201cThis platform goes beyond another AI tool used in contact centers. Krisp is transforming human agent performance in contact centers by empowering agents with the technology to overcome key barriers to high-quality service. With the best real-time voice AI tech in the world, support for global teams, and a price point no one can match, this is how contact centers move forward.\u201d<\/span><\/p>\n

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Platform users will also gain access to Krisp\u2019s latest AI Accent Conversion updates, which now support five Latin American English accents that represent approximately 85% of Spanish speakers across the major dialect groups in Latin America, including Mexican and Central American, Caribbean Spanish, and Andean Spanish\/Neutral Standard Spanish.\u00a0<\/span><\/p>\n

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The new Voice AI Platform provides access to the following features with recent updates:<\/b><\/b><\/p>\n

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